Privacy Policy

Last updated: September 2024

1. What Information We Collect

OSNOVA massage studio collects the following personal data when you book a session or contact us:

• First and last name
• Phone number
• Contact details in messengers (WhatsApp, Telegram, Viber)
• Visit history and service preferences

2. Purpose of Data Collection

The collected data is used exclusively for the following purposes:

• Booking and confirming massage appointments
• Feedback and communication with the client (appointment reminders, notifications)
• Improving the quality of provided services

3. Data Storage and Protection

We take all necessary organizational and technical measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. The data is stored in a secure system accessible only by authorized studio staff.

4. Data Transfer to Third Parties

We do not sell, trade, or otherwise transfer your personal data to third parties, except as required by the legislation of the Republic of Armenia.

5. User Rights

You have the right at any time to:

• Request information about what data we hold about you
• Request the update, correction, or deletion of your personal data from our database
• Withdraw consent to personal data processing

6. Contact Information

For all questions related to the privacy policy and personal data processing, please contact us:

Phone / WhatsApp: +374 98 64 33 55